Privacy Policy

At Nihari Herbals, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect information when you visit our website or purchase our products.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

• Name

• Mobile/telephone number

• Email address

• Billing and shipping address

• Order and transaction details

• Information you voluntarily provide when contacting us

• Website usage and technical information such as IP address, browser type, and device information where applicable

2. How We Use Your Information

We may use your information to:

• Process and fulfil orders.

• Arrange delivery.

• Process payments.

• Provide customer support.

• Respond to enquiries.

• Send order-related communications.

• Improve our products, services, and website.

• Prevent fraud, misuse, or unauthorized activity.

• Comply with applicable legal and regulatory requirements.

3. Payment Information

Payments may be processed through third-party payment service providers.

Nihari Herbals does not intentionally store complete payment card details unless specifically required and permitted under applicable laws and security standards.

4. Sharing of Information

We may share necessary information with trusted third-party service providers such as:

• Payment processors

• Courier and delivery partners

• Website and technology service providers

• Customer support or business service providers

Information will be shared only as reasonably necessary to provide our services, fulfil orders, or meet legal obligations.

5. Data Security

We take reasonable technical and organisational measures to protect personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

6. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, and provide a better user experience.

You may be able to manage cookie preferences through your browser settings.

7. Marketing Communications

Where applicable, we may send promotional or marketing communications with your consent or as permitted by applicable law.

You may request to stop receiving marketing communications at any time.

8. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children without appropriate parental or guardian involvement.

9. Third-Party Websites

Our website may contain links to third-party websites or services. Nihari Herbals is not responsible for the privacy practices or content of those third-party websites.

10. Your Rights

Subject to applicable law, you may have rights regarding your personal information, including requesting access, correction, deletion, or withdrawal of consent where applicable.

To make a privacy-related request, please contact us using the details below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.